Refund policy

 

🛍️ Likely Return & Refund Policy (typical for such stores)

  • Returns are usually accepted only if:
    • You receive a wrong product or damaged item
  • Most stores do NOT accept returns for:
    • Size issues
    • Change of mind
  • Items must be:
    • Unused, with tags, and original packaging
  • Some require:
    • Unboxing video proof (very common now)

👉 Many similar stores only offer replacement or store credit, not cash refunds.

⚠️ Important Advice

Since no official policy page is found:

  • Always DM or WhatsApp them BEFORE ordering
  • Ask clearly:
    • “Do you offer refund or only exchange?”
    • “Return days?”
    • “Is unboxing video required?”
  • Take screenshots of their reply (important if dispute happens)

🚨 Caution

Many Instagram fashion pages:

  • Don’t provide refunds
  • Delay responses after payment
  • Offer only store credit or deny returns

✅ Safe Approach

Before buying from offtique:

  1. Ask for policy in writing
  2. Check customer reviews on Instagram highlights/comments
  3. Prefer COD (Cash on Delivery) if available

📞 Contact Details You Provided